Appointment Terms & Policies

Reservations
Reserving an appointment with Julia J Artistic Threading Spa is highly recommended. However, walk-ins are accepted, depending on Julia’s availability. Reservations are subject to availability, and must be guaranteed with a credit card. Please notify our front desk staff if you are pregnant, have any physical limitations or special needs, as they may affect your choice of services. We also need to know if you have a special event or function in the near future to make sure we choose the right service for you.

Cancellations
Treatment times are reserved especially for you. We ask that cancellations or changes to appointments be made at least 24 hours in advance. A 50% charge will be applied to your credit card for failure to follow this policy.

No Show Appointments
Since your treatment time is reserved especially for you only, failure to show for your appointment leaves an empty time slot for Julia. We understand that emergencies happen and therefore Julia J Artistic Threading Spa allows one no show appointment. If there is subsequent no show appointments, your credit card will be charged the full amount of the reserved service.

Arrival
We ask that all new clients of Julia J Artistic Threading Spa arrive 10 minutes before their reserved time. All returning clients need to arrive 5 minutes before their scheduled appointment. As a courtesy to following clients and to your technician(s), late arrivals will only receive the remaining available time and will be charged the full service fee.

Prices and Gratuities
We accept Mastcard, Visa, Discover and AMEX  cards, as well as  cash. Gratuity can be added directly to your credit card. Please inform our front desk team member of your desire to add gratuity and the amount you would like to add. You can also leave a cash gratuity to your technician(s) by leaving it with our front desk team member.

Gift Certificates
A Julia J Artistic Threading Spa team member will be happy to provide recommendations for a gift of health, relaxation and beauty to fit any taste and personality. You may purchase a gift certificate for a certain service(s), product, or for a dollar amount. Our gift certificates may not be redeemed for cash. Gift Certificates may be purchased at the front desk.

Cell Phones
In consideration of other guests, we ask that you turn off your cell phone and/or pager before entering the spa. If you are expecting an important call, you may leave your phone or pager at the front desk and a team member will answer it for you.

Valuables
Julia J Artistic Threading Spa is not responsible for damage or loss of your personal belongings. Our recommendation is not to bring valuables to the Spa.

Children
All spa clients must be 16 or older to schedule their own treatment. Younger clients will need to have a parent or guardian present for their treatment.